Req/Job ID: Employing Entity: Employment Category: Job Function: Employee Type: Join the Sears Home Services team as an Appliance Repair Technician! Location: APPLIANCE SERVICE TECHNICIAN * REPAIR TECHNICIAN * APPLIANCE MAINTENANCE
About Us SearsHome Service, the nation's largest product repair service provider, is a keyelement in Sears Holdings active relationship, providing more than 52 millionsolutions for homeowners annually. This business delivers a broad range ofretail-related residential and commercial services across all 50states,Puerto Rico,Guamand the Virgin Islands. SearsHome Services also includes HVAC services, home improvement services (primarilysiding, windows, cabinet refacing, kitchen remodeling, roofing, carpet andupholstery cleaning, air duct cleaning, and garage door installation andrepair). Service van Specialized tools Uniforms Laptop computer Smartphone Home dispatched (most locations) Industry training Various incentive plans Career opportunities APPLIANCE SERVICE TECHNICIAN * REPAIR TECHNICIAN * APPLIANCE MAINTENANCE Providing timely and quality repairs of customers' products Maintaining high-quality customer service and care Promoting and selling additional products and services Meeting key performance metrics and/or productivity goals Providing knowledgeable and courteous repair service Looking for ways to improve business performance and enhance the customer experience Communicating benefits of the Value Added Services Process to the customer Maintaining truck stock inventory within the prescribed company guidelines and standards Following the truck maintenance schedule and keeping a clean, organized truck APPLIANCE SERVICE TECHNICIAN * REPAIR TECHNICIAN * APPLIANCE MAINTENANCE High school diploma or general education degree (GED) At least 1 2 years of appliance repair experience, preferred Ability to use a computer for parts inquiries and ordering Working mechanical knowledge, including the use of tools and test equipment Ability to perform accurate repair of customer product Ability to follow directions and specific process steps to ensure quality workmanship Flexibility to work variable and flexible hours, including overtime Must complete all technician training elements within required timeframes Must possess and maintain a valid state driver's license for the state in which you are applying Must be at least 18 years of age Ability to occasionally lift up to 100 lbs.
Associated topics: automotive, customer service, field service, field service technician, machine maintenance, machine repair, mechanical, millwright, service technician, upgrade