The purpose of this position description is to communicate the responsibilities and duties associated with the position of LEAD MAINTENANCE TECHNICIAN. While the following information should be considered a comprehensive description of this position, it should also be noted that some responsibilities and duties may not be specifically addressed.
Every associate is expected to perform any reasonable task or request that is consistent with fulfilling Madera Residentials objectives.
It is imperative that you review these duties, skills and physical requirements closely and that you understand that, by signing the Position Description Acknowledgment, you are verifying that you can perform all the duties, have the skills and possess the physical abilities that are necessary to perform the job as described.
JOB BRIEF: Non-Exempt/Hourly Eligible for approved overtime. The LEAD MAINTENANCE TECHNICIAN is responsible for maintaining the physical integrity of the community at all times. This involves insuring a safe, secure and comfortable living environment for clients, visitors and staff. It is the LEAD MAINTENANCE TECHNICIANS duty to anticipate, identify and correct any and all problems involving the community and to implement procedures that will prevent such problems. An effective program of maintenance is essential in order to:
Maintain a safe environment
Cultivate client satisfaction
Protect the investment of the apartment community owner
DUTIES AND RESPONSIBILITIES
Conducts all business in accordance with company policies and procedures, as well as local, state and federal laws; i.e., OSHA, ADA, Fair Housing, etc.
Performs maintenance tasks personally or delegates to assistants. Oversees and occasionally inspects work performed by other service staff.
Institutes and manages system for handling client service requests. Corrects situations within 24 hours when possible.
Schedules service personnel in conjunction with Property Manager so that service is available for emergency purposes, 24 hours a day, 7 days a week.
Maintains and communicates HAZCOM standards. Keeps MSDS sheets current and readily accessible. Maintains thorough knowledge of pertinent laws and EPA and OSHA regulations governing property storage and management of hazardous materials, including solvents, flammables, caustics and refrigerants.
Maintains an awareness of the condition of physical property throughout the community and immediately corrects unsafe conditions; i.e., broken gates leading to the pool, broken steps, open holes, broken/burned out exterior lights, etc.
Maintains accurate records regarding preventive maintenance, service requests (received and completed), expenditures, apartment make-ready status, work in progress, etc.
Schedules and performs minor and routine maintenance of all appropriate equipment on a regular basis. Inspects and maintains all tools in excellent condition.
Indoctrinates and assists in development of all subordinate service staff. Instills a safety first attitude, not only with service staff, but with all staff.
Instructs staff on proper use and guidelines for wearing safety items.
Identifies all utility meter cut-offs, apartment and fixture cut-offs, sewer cleanouts and prepares maps indicating same.
Performs work area clean-up and safety related duties.
Ensures that storage areas remain locked when not in use.
Diagnoses and performs minor and routine maintenance/repair involving the following on a daily basis: Electrical and plumbing (including water lines) A/C and heating systems Appliances (when applicable) Water irrigation systems Stairs, gates, fences, patios, railings Tile, carpet, flooring Roofing, gutters, fasteners Interior/exterior lights Fireplaces, ceiling fans Gas fixtures and appliances (where applicable) Shutters, doors, cabinets, windows, sliding glass doors Boiler, gas and electric Door locks, mailboxes and locks Security systems (where applicable) Ceiling leaks Walls General carpentry Pool areas, tile, jacuzzi, pool furniture Foundation, sidewalks, concrete Ice and snow removal
Ensures that all make-ready repairs and services are completed correctly and on schedule.
Reports all major repairs and requisitions to the Property Manager prior to any expenditure of funds.
Changes locks and makes keys.
Removes and transfers heavy appliances and equipment from storage area to apartment (of vice versa) as circumstances warrant. Assists in moving abandoned furniture, appliances, etc., to dumpster when necessary.
Maintains adequate inventory of spare parts and maintenance materials to handle most common repairs and situations.
Assists in keeping grounds neat and free of litter. Rakes, sweeps, shovel as circumstances warrant.
Performs any additional duties assigned by the Property Manager or Regional Property Supervisor.
Constant need (66% to 100% of the time) to be on feet.
Have constant need (66% to 100% of the time) to perform the following physical activities: Bend/Stoop/Squat/Kneel Perform routine maintenance/repairs, pick up tools and equipment.
Bend/Stoop/Squat/Kneel Perform routine maintenance/repairs, pick up tools and equipment.
Climb Stairs Service requests, make-ready needs for 2nd and 3rd floor apartments.
Push or Pull Move equipment, appliances, open and close doors, etc.
Reach Above Shoulders Perform routine maintenance/repairs, stock and remove equipment, parts, etc.
Lifting/Carrying (supplies, replacement parts, ladders, etc.): Over 150 pounds Rare Need (less than 1% of the time) 75-150 pounds Occasional Need (1% to 33% of the time) 25-75 pounds Frequent Need (33% to 66% of the time) 1-25 pounds Constant Need (66% to 100% of the time)
Over 150 pounds Rare Need (less than 1% of the time)
75-150 pounds Occasional Need (1% to 33% of the time)
25-75 pounds Frequent Need (33% to 66% of the time)
1-25 pounds Constant Need (66% to 100% of the time)
NOTE: Lifting and carrying weights exceeding 50 pounds is often accomplishedwith assistance from one or more persons. Examples of heaviest items lifted include washers/dryers, refrigerators, A/C units, abandoned sofas, etc.
NOTE: VISION REQUIREMENTS
Constant need (66% to 100% of the time) to document maintenance and complete forms, review manuals and operating instructions, read cautionary labels, respond to written instructions from staff and clients. Constant need to see small detail when performing routine maintenance duties.
Frequent need (33% to 66% of the time) to see things clearly beyond arms reach (oversee assistants, observe problems throughout the community, etc.)
Constant need (66% to 100% of the time) to communicate with assistants, staff, vendors and clients. Must use listening skills to diagnose needed repairs, etc.
Constant need (66% to 100% of the time) to communicate with assistants, staff, vendors and clients.
Frequent need (33% to 66% of the time) to utilize personal transportation to pick up replacement parts and supplies from vendors. Rotation On Call status may occasionally require expedient travel to assigned community at a moments notice. Pick up and deliveries to the corporate office. Mileage and gas are not reimbursed.
Must have valid drivers license and vehicle insurance.
Indoors (66% to 100% of the time); frequently outdoors in all conditions (33% to 66% of the time), often for extended periods.
Occasional exposure to caustics, solvents, oils, fumes, flammables, pesticides, etc. (less than 1% to 33% of the time). Example: apartments during/after make-ready.
Frequent need (33% to 66% of the time) to work in awkward and confining positions.
Associated topics: breakdown, customer service, field service, field service technician, maintenance technician, malfunction, mechanical, repair, service technician, troubleshoot
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.