HVAC Truck Based Sr Controls Technician
Employment Type: Full-Time
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What you will do:
Under general direction, perform
preventive maintenance, repair, installation and replacement of HVAC mechanical
equipment, Building Control Systems, Security Systems or Fire Alarm Systems.
Assists branch leadership with coaching and mentoring of branch technicians
with the delivery of customer satisfaction and following operational processes.
Providing Level 1 technical support and assist with technical development for
others. Ensures work is being performed in compliance with state, local and
Federal legal requirements and operates on the job with the highest of ethics.
Properly completes all required project and service documentation.
How you will do it:
Adheres to all Johnson Controls and customer safety
standards. Provides safety leadership and instruction to all Technicians.
Provides safety awareness and instruction to subcontractors on Johnson
Controls work sites.
Recognized as a Leader by peers while being a coach and
mentor within the branch. Escalation point on technical issues and
provides on-the-job training for other technicians.
Provides solutions to others on very complex system
problems by either troubleshooting or advising how to resolve problems.
Escalation point from the branch to the technical
resource team in Milwaukee for critical issues. Viewed as an expert in
given field by both employees and customers.
Assists management with assuring proper field
operational disciplines of other Technicians are followed.
Regularly provides input on development and training
needs of the branch.
Assists in developing quotes and estimates for
identified L&M work and submits to the Customer, Service Manager or
Customer Service Agent, as appropriate.
Assists with the identification of material needs
required for service delivery.
Assists the Service Manager or Customer Service Agent
with identifying and scheduling individuals with the correct skills and
knowledge to perform repairs or installation.
Communicates with customer upon arrival and before
leaving the work site. Ensures high levels of customer satisfaction. Meets
regularly with customer to become familiar with operating problems. Keeps
customer informed on the nature of service provided outstanding issues and
recommends system enhancements, upgrades, and or repairs.
Manages assigned work to meet a professional level of
execution, on-time and to the customer satisfaction.
Provides consultant level services for customers
related to building system repairs and enhancements.
Ensures ultimate customer satisfaction levels with
Conducts self-study (reading, research and practice) to
improve and maintain technical proficiency. Completes all training and
certifications as required by the company.
What we look for:
In addition to the Technical requirements of the given field, Technical Team Leads need past experience where strong leadership activities have been demonstrated.
Ability to act independently and to coordinate the work of other employees and contractors on a customer site.
Effective interpersonal skills to represent the company to customers and other outside contacts.
What else you ll get
Supportive team environment, flexible schedule, mobile device, laptop, company vehicle. Add to that a competitive salary, best in class benefits package that starts on day 1, which includes medical, dental & vision, 401(k), tuition reimbursement, paid time off and career growth opportunities.
Controls International plc. is an equal employment opportunity and affirmative
action employer and all qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national origin, age,
protected veteran status, genetic information, status as a qualified individual
with a disability, or any other characteristic protected by law. For more
information, please view EEO is the Law. If you are an
individual with a disability and you require an accommodation during the
application process, please visit www.johnsoncontrols.com/careers.
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers.
Associated topics: air conditioning, cooling, duct, ductwork, heating, hvac mechanic, hvacr, mechanical, refrigeration, ventilation
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